Last updated: November 2026
Our Promise
Your privacy matters to us, and trust is the foundation of therapy. This Privacy Policy explains what information we collect through our website at www.takeroottherapy.com (the “Website”), how we use it, and the choices you have. It covers information collected through the Website only. Information you share with us as a therapy client is protected by professional confidentiality, state law, and the Health Insurance Portability and Accountability Act (HIPAA), and is described in our Notice of Privacy Practices, which you will receive when you begin services.
Information We Collect
We collect information you choose to give us, such as your name, email address, phone number, and the message you write when you fill out a contact or consultation request form, sign up for updates, or email or call us. We also collect some information automatically when you visit, such as your IP address, browser and device type, the pages you view, the pages that led you to us, and the date and time of your visit. This information is gathered through cookies and similar technologies.
Please do not send detailed health information or other sensitive details through our contact forms, regular email, or text messages. These channels may not be fully secure. A brief note about what you are looking for is enough to get started, and we will share the details of our secure options when we speak.
How We Use Your Information
We use the information we collect to respond to your questions and requests, to schedule consultations and appointments, to send updates or newsletters if you have asked for them, to operate, maintain, and improve the Website, to understand how visitors use our site, and to meet legal and professional obligations. We do not use information from our Website to make automated decisions about you.
Cookies and Analytics
The Website may use cookies and analytics tools, such as Google Analytics, to understand how people find and use our site. Cookies are small files stored on your device. You can control or delete cookies in your browser settings, and you can usually set your browser to refuse them, though some parts of the Website may not work as well. You may also use tools such as the Google Analytics opt-out browser add-on. Some browsers offer a “Do Not Track” or Global Privacy Control signal, and we honor these signals where required by law. We do not use tracking tools on the Website to send information about your health or therapy to advertisers.
How We Share Information
We do not sell your personal information. We share it only in limited situations. We may share it with service providers who help us run the Website and our practice, such as website hosting, email, scheduling, secure client portal, telehealth, and payment services, and these providers may use the information only to perform services for us. We may share it when required by law, such as in response to a valid court order, or when needed to protect someone’s safety. We may also share it with your consent. If you become a client, the use and sharing of your health information is governed by HIPAA and our Notice of Privacy Practices.
Third-Party Websites
The Website may link to outside sites or embed outside tools. We do not control these third parties and are not responsible for their privacy practices. We encourage you to read their policies before sharing information with them.
Data Security and Retention
We take reasonable steps to protect your information, including using secure technology and limiting who can access it. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. We keep Website inquiries only as long as needed to respond to you and to meet legal obligations, and then we delete or de-identify them. Client records are kept according to California law and professional standards.
Your Choices and Rights
You may ask us to access, correct, or delete the personal information we collected through the Website, and you may unsubscribe from emails at any time by using the link in the message or contacting us. If you live in California, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, to request deletion or correction, and not to be discriminated against for using these rights. To make a request, contact us using the details below. We may need to verify your identity before responding.
Children’s Privacy
The Website is intended for adults and is not directed to children under 13, and we do not knowingly collect personal information from them through the Website. If you believe a child has given us information, please contact us and we will delete it. Services for minors are arranged with a parent or legal guardian through our intake process.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date above. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, please contact us at info@takeroottherapy.com